Explore Edmonton is committed to providing a safe, welcoming, accessible, and professionally managed environment for all clients, exhibitors, contractors, guests, and visitors to facilities operated by Explore Edmonton. All facility users are expected to conduct themselves in a respectful and responsible manner and to use the facility only for the approved purposes outlined in their booking agreement, contract, permit, or event plan. Explore Edmonton may refuse, restrict, suspend, or terminate facility access, services, bookings, or activities where use of the facility creates safety, operational, legal, reputational, or community concerns. Prohibited uses include illegal activity, harassment or discriminatory behavior, threatening or disruptive conduct, unauthorized commercial activity, subleasing, damage or misuse of facility property, or any activity that may reasonably be expected to interfere with safe and effective facility operations.
Clients and event organizers are responsible for ensuring that all participants, suppliers, vendors, exhibitors, and contractors comply with applicable laws, bylaws, facility requirements, safety procedures, and direction from Explore Edmonton staff. Activities must be managed in a way that protects public safety, preserves facility assets, maintains clean and orderly spaces, and supports a positive experience for all guests.